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Case Study • AI Video Platform

Enterprise AI Video Generation at Scale & Enhancing AI Offering by Strategic Partnership with Kansoft

IT Service

AI Product Partnership + AI Workforce

September 2023

Speed

>99%

Faster Production

Scale

30x

Capacity Increase

AI Video Generation Platform

Upload Data

Configure

Generated: 2,130Time: 7min avgCost: ₹220

30x Scale

Executive Snapshot

Strategic AI Partnership Impact

Client

Kansoft Solutions – full-stack IT consultancy & product house

Challenge

Enterprises demanded thousands of personalised videos & Expansion of AI Services for Existing Client Base

Services

AI Video PlatformAI WorkforceAgentic ChatbotsSOP Automation

Key Results

90% cost reduction

3 days → <10 min

3 new AI service lines

4 months delivery

“9AI helped us leap from bespoke coding to productised AI. Our clients now see results in minutes, not weeks.”

GTM Expert

Kansoft

Challenge & Objectives

Challenge Narrative

Kansoft's enterprise customers—banks, healthcare groups, and manufacturers—need hyper-personalised onboarding, training, and marketing videos at scale. Each video required scripting, voice-over, motion graphics, review cycles, and finally manual upload to the client's LMS or CRM. Even with an external studio, a single batch of 500 videos cost ₹12L and took almost a month, leaving campaigns stale and untracked. Kansoft wanted to deliver the same volume within hours, complete with analytics, while also embedding AI agents that remove repetitive ticket triage, SOP checks, and travel expense approvals across its service portfolio.

Objectives Table

Video turnaround time

3 days → < 10 min

>99% faster

Cost / personalised video

₹ 2,500 → < ₹ 100

96% reduction

Manual hours per 1,000 videos

180 h → < 10 h

94% reduction

Agent-handled support tickets

0% → ≥ 60%

60% automation

Solution Overview

Data-to-Video Engine

Service Pillars Engaged

AI Consultancy

3-week audit & SOP blueprint

AI Development

End to End AI Solutions

AI Workforce

AI Resource for In-house Projects

AI Partnership

Co Created Enterprise AI Video SaaS

How It Works

9AI co-engineered a Data-to-Video Engine that ingests spreadsheets or API feeds, auto-generates a brand-safe script, selects the correct avatar/voice, renders HD output in a GPU-optimised cloud farm, and pushes finished assets plus engagement tags back to Salesforce, HubSpot, or the client's LMS.

Parallelly, 9AI embedded agentic chatbots that answer product questions, enforce SOPs, and manage travel requests. All components funnel telemetry into a real-time analytics layer, letting Kansoft's clients A/B test thumbnails, CTAs, and message tone—without touching a timeline editor.

Analytics Dashboard Preview

2,130

VIDEOS GENERATED

+89%

Weekly Production

78%

Success Rate

7 min

Avg Build Time

₹220

Cost per Video

Monthly Growth

Live Analytics

Architecture & Approach

Implementation Strategy

1Discovery & SOP Design

10 stakeholder interviews, 4 process-mapping workshops

26 manual steps collapsed into 5 automated modules

Success metrics & governance model defined

2Deployment & Adoption

4-week MVP for a healthcare pilot (200 videos/day)

Phased rollout to 5 enterprise accounts in 12 weeks

Training bootcamps; feedback loop auto-tags failed renders for retrain

3Technical Build

Input ingestion: FastAPI uploader + S3 watcher

Script & voice: GPT-4o + ElevenLabs TTS, multi-language

Render farm: Dockerised FFMPEG, GPU-agnostic (AWS EC2 G5, on-prem RTX)

Agentic layer: LangChain-RAG with vector DB → chat / SOP / travel bot

Security: VPC-isolated, AES-256 at rest, SOC 2 logging to ELK

Technical Architecture

Input Layer

Data Sources
CSV / API feeds

FastAPI uploader
S3 watcher

AI Generation Engine

Script & voice gen
GPT-4o + ElevenLabs

Render farm
Docker + FFmpeg

Intelligence & Automation

Publish & integrate
LMS | CRM | S3

Real-time analytics

API
Power BI / Tableau

Agentic layer
Chatbots | SOP | Travel

GPU Cloud

Outcomes & Business Impact

Metric	Pre-9AI	Post-9AI	Δ Impact
Avg. video build time	3 days	7 min	▼ >99%
Cost / personalised video	₹ 2,500	₹ 220	▼ 91%
Weekly video capacity	250	7,500	▲ 30x
Manual ticket triage	100% human	65% AI-resolved	▼ 65% human load
Monthly labour spend on media tasks	₹ 18 L	₹ 5 L	▼ ₹ 13 L
12-mo projected ROI	—	580%	—