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Logistics & Supply Chain

AI for logistics that plans the route and flags the stuck shipment.

We embed engineers inside 3PLs, freight forwarders, last-mile providers, and in-house logistics teams for 4 weeks ride routes, sit in control towers, audit every GRN, read every detention invoice. Then we ship execution-grade AI every month. ₹1.2 Cr monthly savings on a 400-truck fleet is not a slide it is what a cold-chain 3PL measured in 120 days.

reduction in empty running

faster invoice-to-proof-of-delivery matching

fewer SLA-missed shipments

Root Causes

Why "AI for logistics" stops working on day 30

The model doesn't know your contracts

Optimisers without tariff, SLA, and detention terms propose routes that look great on paper and violate the contract. Ops overrides the model by week two.

Telematics data is incomplete

Mixed fleets run 3 GPS vendors, 2 temperature loggers, and driver apps with patchy adoption. Missing data is treated as no-event and the model makes bad calls.

Dispatchers were never in the pilot

Optimisation was scoped with IT and central planning. Dispatchers who actually move the truck were ignored. The system is overridden on day one.

Measurement is delivery-count, not margin

KPIs are "on-time deliveries", not "margin per route". AI optimises for the wrong metric loads are completed, profitability declines.

Impact Dashboard

Every metric is a problem we solved.

Real numbers from live logistics & supply-chain deployments.

Empty miles bleed margin

0%
reduction in empty running
Return-Load Optimisation

Freight invoices delay payments 3 weeks

0%
faster invoice-to-POD cycle
Freight Invoice Intelligence

Control towers flag exceptions too late

0%
7550250
fewer SLA-missed shipments
Exception-First Control Tower

Cold-chain breaches caught after loss

0%
0255075100
fewer cold-chain incidents
Cold-Chain Anomaly Detection
Reality Map

What your team actually says.

"Empty miles are 18%. My P&L can't carry it."

COO

"I learn about detention from the driver, 6 hours late."

Control Tower Head

"Invoice reconciliation delays payments 21 days."

Finance Controller

"My branch managers are planners, not managers."

Regional Ops Head

"Temperature breaches are audited, not prevented."

Cold-Chain Manager

"Customs paperwork slows every international leg."

Freight Forwarder

Real Impact

Use cases that move the needle.

01

01Return-Load Marketplace Matching

AI matches empty return legs with partner/marketplace freight in real time.

18% reduction in empty running
02

02ETA & Detention-Risk Prediction

ML predicts late arrivals and detention risk at the leg level; triggers pre-emptive actions.

11% fewer SLA misses
03

03Freight Invoice Auto-Reconciliation

Reads 11+ invoice formats, matches to PO / POD / tariff, flags overbilling.

34% faster invoice cycle
04

04Last-Mile Route Planning

Branch-level auto-planning with time-windows, SKU compatibility, and COD handling.

2 hours/day saved per branch
05

05Cold-Chain Temperature Anomaly Detection

Time-series ML spots temperature drift on reefer units before quality is compromised.

43% fewer cold-chain incidents
06

06Customs & Documentation Automation

AI drafts BOE / invoice / packing list data against HS-code policy and prior shipments.

6x faster customs documentation
The 9AI Model

Four pillars. Translated for Logistics.

01

An Engineer Inside Your Control Tower

Our Forward Deployed Engineer rides routes, sits in the control tower, shadows dispatchers, and walks warehouses. They read your contracts and understand why detention is the P&L killer nobody wants to own.

02

Logistics-Grade R&D

Our Research Engineers run 2-week sprints on your telematics, POD, and invoice data ETA drift, detention-risk modelling, vehicle-SKU compatibility so the solution survives a real operating day.

03

A Working Release Every 30 Days

Mid-month shadow-run on one branch. End-of-month go-live on one lane. Every release ships with dispatcher-facing UX, a rollback plan, and a margin-impact report.

04

We Own the Margin-Per-Route Number

We don't bill hours. Every month you get delta on empty running, SLA adherence, detention-risk hit-rate, invoice cycle, and margin per route. If the numbers aren't moving, you'll know.

The 4-Week Audit

What happens in the first 30 days.

1
Week 1

Operations Walk & Data Inventory

Our engineer rides routes, sits in the control tower, and shadows dispatchers. Maps TMS, WMS, telematics, POD, invoicing, and customer systems.

2
Week 2

Contract & Tariff Modelling

Customer SLAs, carrier tariffs, detention rules, and compliance obligations translated into the solver's constraint set.

3
Week 3

AI Opportunity Scoring & Mockups

Each opportunity scored by margin impact, feasibility, and data readiness. Mockups validated with dispatchers and finance.

4
Week 4

Strategy Deck & Roadmap Delivery

12-month AI roadmap, cost-benefit case, integration architecture, and measurement plan handed over. Yours to keep.

What you walk away with

End-to-end ops SOPs across dispatch, control tower, and finance
Contract & tariff constraint model
Telematics / TMS / WMS / POD integration architecture
12-month roadmap with margin-per-route targets
Dispatcher-validated mockups for top 3 use cases
Measurement framework with baseline and target metrics
Compliance & Stack

We speak your regulatory language.

Regulations & Certifications

  • Motor Vehicles Act — Indian commercial-vehicle operations
  • E-Way Bill / GST — Movement-of-goods compliance
  • Customs Act — For cross-border freight
  • FSSAI Cold Chain — Food-grade cold-chain
  • DPDPA 2023 — For customer PII handling

Data & Protocol Standards

  • EDI (EDIFACT, ANSI X12)
  • GS1 EPCIS
  • OpenAPI / REST
  • ISO 6346 (containers)
  • Telematics vendor APIs

Enterprise Systems We Integrate

  • TMS Blue Yonder, Oracle OTM, Manhattan, FarEye, Shipsy
  • WMS SAP EWM, Manhattan, Blue Yonder, custom
  • Telematics Intangles, LocoNav, Samsara, Fleetx
  • Last-mile FarEye, Locus, Shipsy, Loginext
  • Customs ICEGATE, SAP GTS
  • Freight marketplaces Rivigo, BlackBuck, TruckSuvidha
FAQ

Questions we hear on the shop floor.

Start here

Book the 4-Week Logistics Audit

3PL · FTL · LTL · last-mile · cold-chain aware. TMS-native.

The first step is always a conversation.

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9AI Logo

Embedded AI Growth Office.

We turn your company into an AI Native company.

Company

AboutCase StudiesContactBlogIndustries

Resources

Media & NewsCareersCrunchbase
ISO Certified
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