The AI Operating System
9OS, the AI Operating System built by 9AI. A system of execution, not a system of record: your ERP and CRM record the business, 9OS runs it. One connected system, workflows that carry the work end to end, and a human on every call that matters.
Workflow #212
Stage progress
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streamingTask tree generated the moment a gate passed
Above: a representative view of a business running as one system inside 9OS.
From software you babysit to a business that runs.
Tools, not a system.
You buy more tools, but the business still runs on people remembering to chase, update, and check. The gaps between the tools are where work dies.
You live with
- Six tools no one keeps in sync
- Status lives in someone's head
- Work falls through the gaps between teams
- Every update typed in twice
One system that runs the work.
Every client, project, and task lives in one model. Workflows carry the work forward, and nothing moves to the next step until its conditions are met.
You get
- One live model of the whole business
- Work created, chased, and escalated on its own
- A human on every high-stakes call
- Completing the task is the only update
The difference isn't another tool. It's a business that runs the work instead of tracking it.
How a business gets rebuilt on 9OS.
Four steps, one engine. This is how your business gets configured onto 9OS: the same method runs a manufacturing order or a services retainer, only the workflow changes.
Model
Map the business as one system.
- Client, project, task, document, vendor, and invoice become one live model
- The model updates the instant work happens
- Nothing important lives in a scattered sheet again
Updated the instant work happens
Encode the rules
Turn SOPs into workflows with gates.
- Each SOP becomes a workflow of stages and gates
- A stage opens only when every condition is met: signed quote, locked scope, required documents
- The moment a gate passes, the task tree builds itself
Run the work
The system moves the work. People make the calls.
- Work is created, assigned, and prioritised automatically
- Overdue and silent items get chased without anyone remembering to
- Delay and risk surface early and escalate to the right owner
No one was reminded to do any of this
Govern every action
Powerful, and always accountable.
- Every action is logged with its inputs, outputs, and reasoning
- Low-confidence work routes to a human automatically
- Commercial, financial, and legal calls always need a human sign-off
Confidence 0.62 · Threshold 0.80
From audit to a business that runs itself.
9OS is not shipped and left. A Forward Deployed Engineer maps how you actually work, builds it onto the engine, and drives it live, one deployment, one journey.
Audit
A Forward Deployed Engineer maps your people, processes, and systems, and pinpoints exactly where 9OS pays for itself. You keep the SOP and AI strategy either way.
Configure & build
We model your business as one graph, encode your SOPs into workflows and gates, and switch on the AI modules your use cases need, deployed self-hosted in your environment.
Go live
Workflows run on live work. Tasks generate, chase, and escalate themselves, your team works from the tools they already use, and a human signs off on every high-stakes call.
Run & optimise
9OS becomes your operating system on an annual license, with an FDE who keeps it sharp, retrains it on your data, and ships new capability every month.
The Audit is a fixed entry point, and its cost is fully credited toward the build if you continue.
One operating core. Every AI capability, on tap.
Under the operating layer sits a full stack of AI modules. We switch on only what your workflows need, configured per use case, never a rebuild.
Industry modules · integrated per use case
Document Intelligence
Reads RFQs, drawings, POs, and contracts and turns them into structured data.
Quoting & Pricing
Generates BOMs, pricing, and proposals against your live commercial rules.
Agentic Workflows
Multi-step agents that execute real work end to end, not just answer questions.
Voice Agents
Inbound and outbound calls that capture, confirm, and follow up on their own.
Video Generation
Personalised product, sales, and onboarding video, generated on demand.
Vision & OCR
Pulls data out of images, drawings, and scanned documents automatically.
Conversational Assistants
Ask your business anything and act on the answer, over your own data.
Forecasting & Analytics
Surfaces demand, risk, and bottlenecks before they turn into problems.
Always-on operating core
Every deployment runs on the same operating core. The AI modules on top are
selected and configured to your use case, so you get exactly the capability the work needs and nothing you don't.
One engine. Every industry.
Workflows, gates, entities, and the AI modules that fire inside them are defined per industry. The engine underneath never changes.
Manufacturing
Order to engineering to procurement to production to dispatch, gated at every stage and wired to your BOM and vendor data.
Professional Services
Lead to onboarding into a recurring delivery cadence that generates its own deliverables and chases its own follow-ups.
Healthcare & Clinics
Inquiry to consultation to treatment to follow-up, each stage gated and every record updated the moment care happens.
Logistics & Distribution
Order to allocation to fulfilment to delivery, with exceptions surfaced and escalated before they turn into delays.
Financial Services
Application to verification to approval to servicing, every decision logged and high-stakes calls signed off by a human.
Real Estate & Construction
Enquiry to proposal to project to handover, with milestones, approvals, and vendors tracked on one live timeline.
Cable & Wire Operating System
The engine configured for cable & wire producers, RFQ-to-quote automation, cable families, BOM generation, and pricing, running in production on the same core.
Your business data, handled like it matters.
9OS runs on the same records, documents, and commercial data that keep the business alive. It deploys self-hosted inside your environment, so that data never has to leave your servers.
Self-hosted on your premises
The entire operating system deploys inside your own environment or private cloud. It runs on your infrastructure, next to your ERP, on your terms.
Your data never leaves your servers
Documents, records, pricing, and customer data stay on your infrastructure. Nothing is sent out, and no shared model is trained on your proprietary data.
Governed and audited by design
Role-based access, confidence gating, and an audit trail on every AI decision, with a mandatory human sign-off on every high-stakes call.
Measured, not promised.
The same standard we hold every engagement to: outcome completion, never data capture.
0
manual record updates, ever
< 1 min
from a passed gate to a ready task tree
100%
of AI actions logged with reasoning
0
engine changes to onboard a new industry
The questions everyone asks first.
No. Dashboards show you what happened. This is where the work happens: tasks generate themselves, get chased when overdue, and escalate when at risk. The reporting is just the last mile, not the product.
The Experience Engine
4+ years. 12 industries. Dozens of deployments. We aren't learning on your dime. We bring pre-built patterns from BFSI, Healthcare, Logistics, Manufacturing, and Education directly into your workflow.
Kingdom of Chess
Six Fragmented Tools → One AI Operations Hub: Kingdom of Chess
Kingdom of Chess ran a 10,000-student chess academy across 30 countries from six disconnected tools — CRM, scheduling, payments, and comms on separate systems with no data flow between them. Every enrolment took 7 manual handoffs. 9AI consolidated everything into one AI operations platform: 85% less admin, 61% more conversions, churn down from 7.5% to 4.8%.
The House of Things
How 9AI Cut Product-Search Time 96% for a Luxury Furniture Brand
The House of Things curates 30,000+ designer SKUs but clients arrive with mood-board images and vague briefs. Designers spent 18 minutes per search trawling Magento. 9AI deployed a CLIP-powered visual search platform that returned a ranked top-10 in under 60 seconds, recovered ₹7.5L per month in designer labour, and lifted cross-sell conversions from 8% to 26%.
Kansoft
10× Video Output at 91% Lower Cost: DataReel's AI Production Pipeline
DataReel''s enterprise clients needed thousands of personalised training and onboarding videos. At ₹2,500 per video and 3 days per build, the economics were broken. 9AI engineered a Data-to-Video Engine — GPT-4o scripting, ElevenLabs TTS, and FFmpeg assembly. Production time: 7 minutes. Cost per video: ₹220. Weekly capacity scaled from 250 to 7,500.
TestnTrack
98.5% Accuracy, 95% Faster: AI Grading That Outperforms Human Evaluators
TestnTrack graded 100,000+ answer sheets per month with contracted human evaluators — ₹12L/month, 72-hour turnarounds, and 93% accuracy that generated student complaints. 9AI's dual AI grading engine (vision OCR + LLM rubric evaluation) delivers results in 4 hours at 98.5% accuracy. Monthly savings: ₹10.2L. Projected 3-year ROI: 640%.
Tempsens
From 5-Day Backlog to 4-Hour Quotes: AI Automation at Tempsens
Tempsens processed 100+ daily RFQs by hand — interpreting specs from PDFs, building BOMs, checking SAP pricing, drafting quotes. Each quote took 5 days and cost ₹22L/month in labour. 9AI's CableQuote AI engine automated the entire workflow: RFQ-to-signed-PDF in 4 hours, ₹15L/month saved, SAP data errors eliminated, 3-year ROI projected at 585%.
Start with the audit.
Keep everything. Risk nothing.
Your 4-week entry point, fully credited toward the engagement if you continue. Even if you stop there, you keep the SOP, AI strategy, and solution mockups, all yours.
The first step is always a conversation.